DESCTIPTIVE STUDY OF TAXIS SERVICES IN DUHOK CITY

RANIA SAAD  ALI; SHEYMAA IBRAHIM  MOHAMMED

doi:10.26682/sjuod.2022.25.2.50

RANIA SAAD ALI Dept. of Highways and Bridges Engineering, Duhok Polytechnic University, Kurdistan region-Iraq
SHEYMAA IBRAHIM MOHAMMED Dept. of Highways and Bridges Engineering, Duhok Polytechnic University, Kurdistan region-Iraq

DOI: https://doi.org/10.26682/sjuod.2022.25.2.50

Keywords: Public transport, Taxi service, Passengers, Questionnaire survey, Duhok city

Abstract

Taxis in the city of Duhok are widely used as an alternative public transportation service due to the minimal or non-existent usage of public transportation by expats and locals, and the predominance of private cars. In this study a questionnaire survey was conducted targeting the study area citizens, with a sample size of 500 taxi passengers. The forms were distributed to the respondents in different areas within the city. From the questionnaire survey it was found that 40% of the respondents had one or two trips during the day by taxi, where the morning period recorded the highest percentage by 63%. This is due to the fact that 65% of these trips are for the purpose of going and returning from work. To improve the taxi service in Duhok city 41% of the respondents encouraged the use of Uber as the best solution because in their opinion Uber will reduce the congestion inside the city and thereby reduces the percentage of pollution. 41% of the respondents do not have a bad experience with a taxi, while 25% of them have one bad experience. Therefore, some citizens specially women don’t use taxis, firstly, because of the customs and traditions and secondly, fear of bad experiences that may happen with them. One of the reasons of delaying the taxi trip was the city congestion which corresponds to the highest percentage of 78%. Finally, the interviewer asked if the respondent used public buses and if they were available in the city. Participants who claimed that they use buses were 58%

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